Função:

General Manager (m/f)

Especialização:

Sales & Marketing

Descrição de Funções:
Wyser is the international company of the Gi Group that develops the recruitment and specialized selection of middle and senior level personnel. We are part of Gi Group, one of the leading international companies in services dedicated to the development of the labor market.


Our client is a leading independent manager of student accomodation and is hiring a General Manager (M/F) for their site in Coimbra.


Key Purpose of the Role:
•     Oversee the operations and to be the lead contact point for customers.


Main responsibilities:
•     Ensuring a warm, welcoming environment to residents, parent and visitors to the sites;
•     Manage Showroom and liaise with contractors at new site;
•     Ensuring maximal levels of occupancy by engaging with market trends and customer feedback;
•     Responding to tenant queries and maintenance issues throughout the academic year;
•     Ensuring the sites are safe environments in which to live and work;
•     Prompt collection of rents and controlling the budgetary targets for the site;
•     Marketing and promotion of the accommodation;
•     Undertaking regular inspections of flats;
•     Undertaking routine daily/weekly safety inspections and updating the web based safety management system;
•     Establishing and developing working relationships with suppliers and contractors;
•     Being part of the out of hours rota for emergencies;
•     Supporting the management of the site in compliance with the relevant codes of standards;
•     Active liaison with University staff including attending regular meetings with relevant bodies;
•     Maintaining Brand awareness and creating a community feel within the site via the organisation of events and promotions for customers;
•     Active management of the site team to ensure high levels of performance;
•     Engaging with the local community and stakeholders to represent the company interests;
•     Working closely with the client’s team.


Requirements:
•     Experience with students or within the University Sector preferred but not essential;
•     Experience of working within the Hospitality sector preferred;
•     Experience of working to budgets and targets;
•     Experience in producing weekly and monthly KPI reports;
•     Excellent communication skills displaying sensitivities to and understanding residents needs;
•     Excellent leadership and management skills;
•     Self-motivated and results driven;
•     Strong Local knowledge;
•     Experience managing an Operational budget desirable;
•     Good level of computer literacy using Microsoft Word, Excel and Outlook;
•     Must be pro-active and able to use initiative in order to make the site the best available;
•     Fluency in English (mandatory);
•     Knowledge of the local community and city wide knowledge.


Applicants interested in complying with the requirements of Regulation (EU) 2016/679 (RGPD) are invited to read the privacy policy at www.wyser.pt.


#LI-MR
Localidade:

Coimbra

Setor:

Serviços - Outro

Número de vagas:
1
Código de referência:
4959
Escritório de referência:
Lisboa
Data de introdução da oferta de emprego:     2020-01-13
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